Career Center

Cristo Rey Kansas City Alumni




Health Care Enrollment Specialist

Broker Source - About Our Internship Program
October through January each year, clients needing individual insurance (both over and under 65 years old) need to either enroll or re-enroll in health insurance.  In 2016, over 12,000 clients relied on Broker Source to assist them with these enrollments.

To handle this growing volume of clients we have chosen to engage an internship program that will allow local university and college students to become licensed agents and learn more about business and the insurance industry. 

In addition to being able to become a licensed insurance agent, interns will have an opportunity to work full time October through January, earn an hourly rate of $12-15 per hour, additional bonuses for completed enrollments and potential college credit hours.


Job Description

The Healthcare Enrollment Specialist receives incoming calls to assist customers (under and over 65) in applying for individual health insurance, either direct with specified carriers or through the government’s healthcare marketplace.

  • Receive inbound calls from individuals interested in health insurance products
  • Educate customers on plans and processes
  • Provide assistance with enrollment and application completion
  • Input customer data/demographics accurately and proficiently
  • Demonstrate strong customer service skills, with emphasis on courtesy and telephone etiquette
  • Place outbound calls to customers, insurance carriers, or the government marketplace as necessary.
  • Comply with federal, state and company policies, procedures, and regulations.
  • Other duties as assigned.

Qualifications: 

Education:  High school education required; Student seeking college degree in business administration, finance or related area

Experience:  Prior work experience preferred; Call center experience (healthcare related) preferred. Bilingual ability helpful.

Minimum 2.5 GPA or higher

Specific Skills: Proficient in Microsoft Office including Word, Excel, and Internet. Excellent phone etiquette, and verbal communication skills.
Fast learner, career minded and a strong desire to build knowledge of the insurance business

Licensing:   Ability to obtain current health and life insurance license                                 
                  Ability to obtain current AHIP certification
Hours:         Must be willing to work varied work schedules, 7 a.m. - 7 p.m., Monday - Friday operation of the call center 

Cristo Rey Graduates:
Notice that they want to do the training sometime in early August.  It consists of four 4-hour sessions and they will work with you so don’t let this stop you.  They MAY even hold it at CRKC if there are enough of you.  Once you get your license, you can do this work every year.  It’s an easy way to make $3,000-5,000 in 3 months.

Make sure you mention that you are Cristo Rey graduate and if you are bilingual, mention that too.

Timeline for 2017 Program

June
Begin accepting applications for the program

July
Intern selections made

August
Interns attend Health & Life insurance licensing training
Interns complete and pass Health & Life insurance license exam

September
Interns attend training to include:

October
First wave of interns begin taking calls

November 
Second wave of interns begin taking calls

How to apply:
To be considered for this program, send your resume and cover letter to Trudy Parrish – Call Center Manager at tparrish@broker-source.com